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sales@loveliga.co.uk | 01872 275505

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frequently asked questions

We use DHL for domestic orders and aim for your order to be with you between 2-3 working days from placing the order (Subject to stock levels).

If any item arrives with a manufacturing fault, we'll happily replace it, or you can opt for account credit or a full refund instead. Refunds are processed within 3–8 working days of us receiving your returned parcel.

If your order hasn't been fulfilled and shipped yet, we're able to cancel it for you. Just use the form above or email us at sales@loveliga.co.uk.

We only accept returns where an item has arrived damaged or we've made an error with your order, we're unable to accept returns or offer refunds for any other reason. Where a return applies, you can choose a replacement, account credit, or a full refund, whichever suits you best. Returns need our prior approval, so please get in touch first, and once we've received and inspected the goods, refunds are processed within 3–8 working days.